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Ross F. Carroll, Inc
How Ross F. Carroll, Inc. Built Stability Through a Trusted HR Partnership
Industry: Construction
The Challenge: When Ross F. Carroll, Inc. (RFC) acquired Roland Construction, President Sean Carroll saw a clear opportunity to modernize and streamline the company’s internal operations. Their existing HR and payroll systems were manual. Sean then looked for a smarter solution—one that could unify both companies, bring structure to complex processes, and support continued growth without adding unnecessary overhead.
The Results: With SinglePoint, RFC implemented a tailored HR and payroll system that gave Sean and his team the consistency, accuracy, and visibility they needed. Most importantly, Sean gained a trusted partner who could support both the day-to-day and the bigger picture—freeing up time and resources to lead.
The Opportunity:
Strategic Growth Meets System Evolution
Ross F. Carroll, Inc. (RFC) is a respected leader in the construction industry. It is known for its operational excellence, deep community roots, and commitment to its people. After decades of success and the acquisition of Roland Construction, RFC saw an opportunity to scale and reimagine how its internal systems could evolve.
With two companies, numerous job sites, and over 100 field employees, the leadership team set out to elevate their internal infrastructure to match the precision and innovation they bring to every project. The goal wasn’t only efficiency—it was empowerment for their team and their future.
The Vision:
Intelligence, Simplicity, and People-First Design
Rather than simply automating legacy processes, RFC wanted to build a next-generation foundation—a system that could:
- Capture meaningful data
- Deliver actionable insights
- Streamline and unify operations
- Enhance the employee experience
- Strengthen compliance without creating unnecessary complexity
They were looking for a partner who could understand their vision, offer specialized insight, plus deliver powerful and practical solutions. That’s when they turned to SinglePoint.
The Partnership:
Custom Infrastructure with a Human Touch
From day one, the relationship was collaborative. RFC’s team brought clarity, drive, and ambition. SinglePoint brought a consultative mindset, business intelligence, and an unwavering focus on user experience.
"They didn’t try to fit us into someone else’s system,” said Sean Carroll, President & CEO. “They listened. They built around what mattered most to us—our people, clients, and how we operate.”
Together, we:
- Consolidated HR and payroll into a unified system across both companies
- Implemented a customized timekeeping platform tailored to their field environment
- Delivered benefits administration and ACA compliance solutions that eased the burden on internal teams
- Established clean, real-time reporting for better decision-making
- Focused on caring for their people in a way that supports professional growth and personal satisfaction
This wasn’t a handoff but a hand-in-hand redesign of RFC’s business engine and people strategy.
The Results:
Confidence, Clarity, and Competitive Advantage
Today, RFC operates on a streamlined, data-informed infrastructure that supports every part of their employee lifecycle—from recruiting and onboarding to compliance and benefits. The systems are smart enough to drive growth, but simple enough to integrate seamlessly into daily operations.
“They exceeded our expectations,” Sean said. “We now have tools that help us lead—not just manage—and that’s made all the difference.”
The Ongoing Value:
A True Strategic Ally
The partnership continues to expand and deepen as SinglePoint and RFC continually collaborate and explore ways to fuel the long-term success of the organization.
“SinglePoint is much more than a service provider to us.
They are trusted partners and a significant member of our team.”