Online Privacy Policy

Scope of this Policy
Consent to Terms and Conditions
Collection of Personal Information and Sensitive Personal Information
What Sensitive Personal Information We Collect
Sources of Personal Information
To Whom We Disclose Personal Information
Reasons Why We Collect, Use, Retain, and Disclose Personal Information
Do We Sell Your Information
Notice of Right of Nebraska and Texas Residents to Opt-Out of Selling of Your Information, Targeted Advertising, and Certain Profiling Activities
Opt-Out Preference Signals
Third Party Vendors
Business Transfers
Compliance with Law and Safety
Use of Cookies, Pixels, and Other Tracking Technologies
External Links
Passwords
Children Under the Age of 18
How We Protect the Information that We Collect
International Visitors
Consumer Rights
Changes to Our Privacy Policy
Consumers With Disabilities
Questions About the Policy

Scope of this Policy

SinglePoint Outsourcing, Inc. (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. This policy describes the personal information we collect, use, and disclose about individual consumers who visit or interact with this website, purchase or inquire about any of our products or services, or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us online, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy. You also consent to the collection and processing of your Sensitive Personal Information.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information are referenced below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category	Personal Identifiers
Examples	Name, alias.
Disclosed To	Promotional or other fulfillment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Our affiliated entities, including parent entities, subsidiaries, and affiliated entities
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for targeted advertising.

Category	Contact Information
Examples	Home, postal or mailing address, email address, home phone number, cell phone number.
Disclosed To	Promotional or other fulfillment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Our affiliated entities, including parent entities, subsidiaries, and affiliated entities
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for targeted advertising.

Category	Commercial Transactional Data
Examples	Information regarding products or services provided.
Disclosed To	Financial institutions Promotional or other fulfilment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for targeted advertising.

Category	Internet Network and Computer Activity
Examples	Date and time of your visit to this website; webpages visited; links clicked on the website; session identifiers; browser ID; browser type and characteristics; device ID and characteristics or attributes; referring URLs; mobile phone make, model, and serial number; mobile service provider; operating system; form information downloaded; domain name from which our site was accessed; search history; interaction-level telemetry; cookies; and internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To	Marketing support vendors and vendors that support managing or hosting the website Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising.

Category	Geolocation Data
Examples	IP address, GPS location, and latitude and longitude.
Disclosed To	Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	For data collected through our website, we sell some of this data to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), and we also share the data with Data Analytics Vendors for targeted advertising. For all other data in this category collected through other sources (not through this website, this data is neither sold for monetary or other valuable consideration, nor shared for targeted advertising.

Category	Online Portal and Mobile App Access and Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for targeted advertising.

Category	Visual, Audio, or Video Recordings
	Your image when recorded or captured in video and audio recording of calls and virtual meetings, as disclosed to you at the time of the call.
Disclosed To	Consulting and investigation firms, including human resources consultants, safety consultants, and workplace investigators Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants AI call recording vendors whom we engage to record, transcribe, summarive, and process calls or meetings
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for targeted advertising.

What Sensitive Personal Information We Collect

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collected from or about consumers:

Geolocation Data (IP address and/or GPS location, latitude & longitude)

Personal information does not include deidentified or publicly available information.

Sources of Personal Information

We may collect your personal information from the following sources:

You, the consumer, when you visit the website and voluntarily submit information through forms on the website or social media, or when you purchase or inquire about any of our products or services. Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers, based on your interactions with them (if any)
We utilize cookies to automatically collect information about our website visitors
Lead generators and referral sources
Social media platforms
Third-party customer databases
Our affiliated entities, including parent entities and subsidiaries

To Whom We Disclose Personal Information

We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

Financial institutions
Promotional or other fulfilment vendors
Marketing support vendors and vendors that support managing or hosting the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, phone, or that record, transcribe, summarize, or process phone calls and meetings
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Our affiliates, including parent entities, subsidiaries, and affiliated entities

Reasons Why We Collect, Use, Retain, and Disclose Personal Information

We may collect and disclose your personal information for any of the following business purposes:

To fulfill or meet the purpose for which you provided the information, or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.
To provide you or our customers with the requested products or services.
To process, complete, and maintain records on transactions.
To retain your selection for Text opt-in/opt-out to ensure customers who opted out are not sent any text messages.
To schedule, manage, and keep track of customer appointments.
To maintain records of when customers decline a service or sale.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
To provide interest-based and targeted advertising.
To comply with our contractual obligations to our marketing partners and vendors.
To engage in corporate transactions, including mergers, acquisitions, and joint ventures, as well as due diligence in proposed or pending corporate transactions.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
To embed and display video content hosted on third-party platforms.
To enable user interaction with hosted video content.
To improve user experience on our website and client portals.
To understand the demographics of our website visitors.
To detect and investigate physical and cyber security incidents.
To debug, identify, and repair errors that impair the existing intended functionality of our website.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests under applicable privacy laws.
To prevent identity theft.

Do We Sell Your Information?

We do NOT and will not sell your personal information in exchange for monetary consideration. However, we may sell some of your information to third parties for other valuable consideration, as noted in the table above.

We may sell your personal information for the following business or commercial purposes:

Marketing Purposes
Data Analytics Purposes

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for targeted advertising.

Notice of Right of Nebraska and Texas Residents to Opt-Out of the Selling of Your Information, Targeted Advertising, and Certain Profiling Activities

You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes "selling" as defined by the Texas Data Privacy and Security Act, and the Nebraska Data Privacy Act. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling of your information, meaning, we will not disclose your information to third parties for any monetary or other valuable consideration, and/or to opt-out of targeted advertising, you can do any of the following:

Click HERE to be taken to an online opt-out submission form.
Visit SinglePoint Outsourcing, Inc.'s website at: https://single-point.com/. Click on "Your Privacy Choices" to be taken to an online submission form.
You can use a Global Privacy Controls (GPC) signal. SinglePoint Outsourcing, Inc. will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
If you are unable to submit an opt-out through any of the above methods, please call our toll free privacy line at 1-877-648-4800 or email privacy@single-point.com for assistance, and a representative will assist in meeting your needs.

You can have an authorized agent submit a request on your behalf. To submit an opt-out through the use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at 1-877-648-4800 or email privacy@single-point.com to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) or Universal Opt-Out Mechanism (UOOM) are user-enabled opt-out preference signals which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC and UOOM signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs or UOOMs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and UOOMs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Business Transfers

In the event we sell or transfer a particular portion of our business assets, information of consumers may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by clicking “Cookie Settings” in our cookie banner. If you’ve already clicked “Accept” or “Decline” and want to adjust your preferences, click “Privacy Settings” in our website footer to bring the cookie banner back up, then click “Cookie Settings”.

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

Essential or Necessary Cookies

Essential cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the Website from working at all.

Non-Essential or Non-Necessary Cookies

Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:

"Performance" or "Analytics" cookies (sometimes called preference cookies) track and remember the user's preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:

- Pages the user visits.
- Ads the user views.
- Ads or site features that the user clicks.

"Functional" or "Functionality" cookies (sometimes called preference cookies) track and remember the user's preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:

- Usernames
- Passwords
- Regions

"Targeting" or "Advertising" cookies (sometimes called preference cookies) can track:

- Content the user views
- Links the user follows
- The user's browser and device information and IP address
Please note: Organizations can use targeting cookies to track and influence users by building user profiles or displaying advertisements.

Information on Some of the Cookies in Use on our Site

For information on some of the cookies we use on our site and apps, please review the policies from some of our vendors:

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser, including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser's cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals with the exception of Global Privacy Controls as explained above in the section of this policy on "Opt-Out Preference Signals".

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find some guidance based on your type of mobile device:

DAA

Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA), which maintains a self-regulatory program along with a website where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by this organization's participating companies, visit the DAA's opt-out portal available at http://optout.aboutads.info/.

Non-Participant Opt-Out Options

Some of our vendors do not participate in the DAA self-regulatory program for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout
Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device's operating system (like iOS and Android) or the device manufacturer, click here.

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 18

We do not knowingly sell or share the personal information of consumers under 18 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to our websites is of utmost importance to us, and we take every reasonable measure to ensure that protection, including:

We use encryption on all data stores that house automatically and voluntarily captured data.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. This Site may be accessed by users outside the United States, but you agree not to submit your personally identifiable information through the website if you reside outside the United States. If we become aware that a person residing inside the European Economic Area, European Union, Great Britain, or Switzerland has submitted their personal information to us, we will delete it.

Consumer Rights

Based on your state of residence, you may have some or all of the following rights:

Right to Confirm. The right to confirm if we are processing your personal information and to access your personal information;
Right to Portability. The right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use.
Right to Delete. The right to request that we delete personal information that we collected from or about you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
Right to Opt-Out. The right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for targeted advertising purposes;
The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
The right to not be discriminated or retaliated against for exercising any of the above rights.
The right to appeal our refusal to take action on a request.

You can submit any of the above types of consumer requests through any of the options below:

Submit an online request on our website at https://survey-na2.hsforms.com/2ZVSZMCeaTzWuUkLK4KijFQr9o31
Email: privacy@single-point.com
Call our privacy toll-free line at 1-877-648-4800.

How We Will Verify That it is Really You Submitting the Request

When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will need to confirm your state of residence to determine which rights apply and then we will need to verify your identity.

We will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where these rights are not available in your state, or when we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

Designated Authorized Agent:

You may, depending on your state of residence, have the right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

California Shine the Light

The California Civil Code permits California residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email privacy@single-point.com. Please mention that you are making a "California Shine the Light" inquiry.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may, from time to time, amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by SinglePoint Outsourcing, Inc. If you have any questions about this Privacy Policy, please contact us at privacy@single-point.com or call 1-877-648-4800.

This policy was last updated in December 2025

Privacy Policy